/* Layout: operations console — sticky filters, tabbed views (Overview, Map, Trends, Officers, Reopen & escalation, Feedback); every panel names its API endpoint and whether its numbers are from the real extract or sample data. */
:root{
  --bg:#eef2f5; --surface:#ffffff; --surface-2:#f6f8fa; --map-bg:#e9eef2;
  --ink:#14202b; --ink-2:#4a5866; --ink-3:#6f7c89; --line:#dde3e9; --line-2:#c9d2da;
  --accent:#1d6aab; --accent-soft:#e3eef8;
  --s-completed:#2a78d6; --s-filed:#1baf7a; --s-pending:#eb6834;
  --rise:#d4552a; --fall:#2a78d6; --mid:#a3adb7;
  --esc0:#9fb3c8; --esc2:#eda100; --esc3:#e34948;
  --age1:#fbd3b5; --age2:#f4a46c; --age3:#e0702f; --age4:#a8461a;
  --rag-g:#d6efdc; --rag-a:#fbe7b0; --rag-r:#f7cccc; --rag-ink:#14202b; --rag-zero:#f3f5f7;
  --good:#1e7a3c; --warn:#a36a00; --bad:#b3261e; --sample:#7a4fb0;
  --f-display:"Archivo","Arial Narrow",system-ui,sans-serif;
  --f-body:"IBM Plex Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
  --f-mono:"IBM Plex Mono",ui-monospace,Consolas,monospace;
  --r:10px;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#0e141a; --surface:#16202a; --surface-2:#1b2632; --map-bg:#121a22;
  --ink:#e7edf2; --ink-2:#a8b5c1; --ink-3:#8593a0; --line:#25313c; --line-2:#334250;
  --accent:#62a9e6; --accent-soft:#1c3247;
  --s-completed:#3987e5; --s-filed:#199e70; --s-pending:#d95926;
  --rise:#e0703f; --fall:#4a95e8; --mid:#5d6a76;
  --esc0:#5b7189; --esc2:#c98500; --esc3:#e66767;
  --age1:#6b3518; --age2:#a24c1f; --age3:#d9702f; --age4:#f4a46c;
  --rag-g:#1d4a2b; --rag-a:#5a4512; --rag-r:#5e2323; --rag-ink:#eef3f6; --rag-zero:#1b2530;
  --good:#5cc27f; --warn:#e2a93b; --bad:#f07b72; --sample:#b896e6; color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#0e141a; --surface:#16202a; --surface-2:#1b2632; --map-bg:#121a22;
  --ink:#e7edf2; --ink-2:#a8b5c1; --ink-3:#8593a0; --line:#25313c; --line-2:#334250;
  --accent:#62a9e6; --accent-soft:#1c3247;
  --s-completed:#3987e5; --s-filed:#199e70; --s-pending:#d95926;
  --rise:#e0703f; --fall:#4a95e8; --mid:#5d6a76;
  --esc0:#5b7189; --esc2:#c98500; --esc3:#e66767;
  --age1:#6b3518; --age2:#a24c1f; --age3:#d9702f; --age4:#f4a46c;
  --rag-g:#1d4a2b; --rag-a:#5a4512; --rag-r:#5e2323; --rag-ink:#eef3f6; --rag-zero:#1b2530;
  --good:#5cc27f; --warn:#e2a93b; --bad:#f07b72; --sample:#b896e6; color-scheme:dark}

*{box-sizing:border-box}
[hidden]{display:none!important}
body{background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
.wrap{max-width:1440px;margin:0 auto;padding-inline:20px;padding-block:18px 40px;display:flex;flex-direction:column;gap:16px}
h1,h2,h3{font-family:var(--f-display);margin:0;text-wrap:balance}
.top{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px}
.brand .eyebrow{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:600}
.brand h1{font-size:28px;font-weight:750;font-stretch:85%;letter-spacing:-.01em}
.top-right{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.pill{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line-2);background:var(--surface);border-radius:999px;padding:4px 10px;font-size:12px;color:var(--ink-2)}
.pill .dot{width:8px;height:8px;border-radius:50%;background:var(--warn)}
.pill.live .dot{background:var(--good)}
.switch{display:inline-flex;align-items:center;gap:8px;font-size:12px;color:var(--ink-2);cursor:pointer;user-select:none}
.switch input{accent-color:var(--accent);width:16px;height:16px}

.sticky{position:sticky;top:env(safe-area-inset-top,0px);z-index:5;display:flex;flex-direction:column;background:var(--bg);padding-top:4px}
.filters{display:flex;flex-wrap:wrap;gap:10px 14px;align-items:flex-end;background:var(--surface);border:1px solid var(--line);border-radius:var(--r) var(--r) 0 0;padding:12px 14px}
.field{display:flex;flex-direction:column;gap:4px;min-width:0}
.field label,.field .lbl{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);font-weight:600}
.field select,.field input,.sel{font:inherit;font-size:13px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:6px 8px;min-width:0;max-width:100%}
select:focus-visible,input:focus-visible,button:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--accent);outline-offset:1px}
.presets{display:flex;gap:4px;flex-wrap:wrap}
button{font:inherit;cursor:pointer}
.chip{font-size:12px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2);border-radius:999px;padding:5px 10px}
.chip[aria-pressed="true"]{background:var(--accent-soft);border-color:var(--accent);color:var(--accent);font-weight:600}
.reset{margin-left:auto;font-size:12px;border:none;background:none;color:var(--accent);text-decoration:underline;padding:6px 0}
.tabs{display:flex;gap:2px;overflow-x:auto;background:var(--surface);border:1px solid var(--line);border-top:none;border-radius:0 0 var(--r) var(--r);padding:0 8px;scrollbar-width:thin}
.tab{border:none;background:none;color:var(--ink-2);font-size:13.5px;font-weight:500;padding:10px 12px;border-bottom:3px solid transparent;white-space:nowrap}
.tab[aria-selected="true"]{color:var(--accent);border-bottom-color:var(--accent);font-weight:600}
.tab:hover{color:var(--ink)}

.kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px}
.kpis.k5{grid-template-columns:repeat(5,minmax(0,1fr))}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px;display:flex;flex-direction:column;gap:2px;min-width:0}
.kpi .lab{font-size:12px;color:var(--ink-2);font-weight:500;display:flex;align-items:center;gap:6px}
.kpi .lab i{width:9px;height:9px;border-radius:2px;display:inline-block}
.kpi .val{font-family:var(--f-display);font-size:30px;font-weight:700;font-stretch:80%;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi .sub{font-size:12px;color:var(--ink-3)}
.kpi svg{display:block;width:100%;height:30px;margin-top:4px}
.badge{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;border-radius:5px;padding:1px 6px;white-space:nowrap}
.b-good{color:var(--good);background:color-mix(in srgb,var(--good) 12%,transparent)}
.b-warn{color:var(--warn);background:color-mix(in srgb,var(--warn) 14%,transparent)}
.b-bad{color:var(--bad);background:color-mix(in srgb,var(--bad) 12%,transparent)}
.b-neutral{color:var(--ink-2);background:var(--surface-2)}

.view{display:flex;flex-direction:column;gap:16px}
.grid{display:grid;gap:16px}
.g-21{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
.g-11{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px 16px;display:flex;flex-direction:column;gap:10px;min-width:0}
.ph{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:4px 12px}
.ph h2{font-size:17px;font-weight:700;font-stretch:90%;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.note{font-size:12px;color:var(--ink-3)}
.prov{font-family:var(--f-body);font-size:10.5px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;border-radius:4px;padding:2px 6px}
.prov.real{color:var(--good);border:1px solid color-mix(in srgb,var(--good) 40%,transparent)}
.prov.sample{color:var(--sample);border:1px dashed var(--sample)}
.src{display:none;font-family:var(--f-mono);font-size:11px;color:var(--accent);background:var(--accent-soft);border-radius:6px;padding:3px 8px;align-self:flex-start;max-width:100%;overflow-wrap:anywhere}
body.show-src .src{display:inline-block}
.legend{display:flex;flex-wrap:wrap;gap:4px 14px;font-size:12px;color:var(--ink-2);align-items:center}
.legend span{display:inline-flex;align-items:center;gap:6px}
.legend i{width:10px;height:10px;border-radius:2px;display:inline-block}
.legend .rag{width:14px;height:10px;border:1px solid var(--line-2)}
.ctrl{display:flex;flex-wrap:wrap;gap:6px;align-items:center;font-size:12px;color:var(--ink-3)}
.seg{display:inline-flex;border:1px solid var(--line-2);border-radius:7px;overflow:hidden}
.seg button{border:none;background:var(--surface-2);color:var(--ink-2);font-size:12px;padding:5px 10px}
.seg button+button{border-left:1px solid var(--line-2)}
.seg button[aria-pressed="true"]{background:var(--accent);color:var(--surface);font-weight:600}
.empty{font-size:13px;color:var(--ink-3);padding:8px 0}

.chart{position:relative;width:100%}
.chart svg{display:block;width:100%;height:auto;overflow:visible}
.ax{fill:var(--ink-3);font-size:11px;font-family:var(--f-body)}
.grid-l{stroke:var(--line);stroke-width:1}

.bars{display:flex;flex-direction:column;gap:7px}
.brow{display:grid;grid-template-columns:minmax(90px,170px) minmax(0,1fr) 64px;align-items:center;gap:10px;font-size:12.5px;border-radius:6px;padding:1px 2px}
.brow .nm{color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.brow .tot{text-align:right;color:var(--ink-2);font-variant-numeric:tabular-nums}
.brow.sel{background:var(--accent-soft)}
.brow.click{cursor:pointer}
.brow.click:hover .nm{color:var(--accent);text-decoration:underline}
.track{display:flex;gap:2px;height:16px;min-width:0}
.track b{display:block;height:100%;min-width:0}
.track b:last-child{border-radius:0 4px 4px 0}
.c-c{background:var(--s-completed)} .c-f{background:var(--s-filed)} .c-p{background:var(--s-pending)}
.e0{background:var(--esc0)} .e2{background:var(--esc2)} .e3{background:var(--esc3)}
.a1{background:var(--age1)} .a2{background:var(--age2)} .a3{background:var(--age3)} .a4{background:var(--age4)}

.div{display:flex;flex-direction:column;gap:6px}
.drow{display:grid;grid-template-columns:minmax(100px,190px) minmax(0,1fr) 62px;gap:10px;align-items:center;font-size:12.5px}
.drow .nm{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dtrack{position:relative;height:14px}
.dtrack::before{content:"";position:absolute;left:50%;top:-3px;bottom:-3px;width:1px;background:var(--mid)}
.dtrack b{position:absolute;top:0;height:100%}
.dtrack b.up{left:50%;background:var(--rise);border-radius:0 4px 4px 0}
.dtrack b.dn{right:50%;background:var(--fall);border-radius:4px 0 0 4px}
.drow .v{text-align:right;font-variant-numeric:tabular-nums;font-weight:600}

.hm-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:8px}
table.hm{border-collapse:separate;border-spacing:2px;font-size:11.5px;font-variant-numeric:tabular-nums;min-width:100%}
.hm th{font-weight:600;color:var(--ink-2);padding:4px 3px;white-space:nowrap;font-size:11px;background:var(--surface)}
.hm th.z{text-align:left;position:sticky;left:0;z-index:1;padding-right:10px}
.hm thead th.rot{writing-mode:vertical-rl;transform:rotate(180deg);text-align:left;height:120px;vertical-align:bottom;padding:4px 2px}
.hm td{text-align:center;padding:4px 2px;min-width:30px;border-radius:3px;color:var(--rag-ink)}
.hm td.zt{background:var(--surface-2);color:var(--ink);font-weight:600}
.hm td.g{background:var(--rag-g)} .hm td.a{background:var(--rag-a)} .hm td.r{background:var(--rag-r)} .hm td.n{background:var(--rag-zero);color:var(--ink-3)}
.hm td.anom{outline:2px solid var(--ink);outline-offset:-2px;font-weight:700}
.hm .partial{font-style:italic}
.anoms{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.anom-chip{font-size:12px;border:1px solid var(--line-2);border-radius:6px;padding:3px 8px;background:var(--surface-2)}

.tbl-wrap{overflow-x:auto}
table.t{width:100%;border-collapse:collapse;font-size:12.5px;font-variant-numeric:tabular-nums}
.t th{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);font-weight:600;text-align:right;padding:6px 8px;border-bottom:1px solid var(--line-2);white-space:nowrap}
.t th:first-child,.t td:first-child{text-align:left}
.t td{padding:6px 8px;border-bottom:1px solid var(--line);text-align:right;white-space:nowrap}
.t td.l{text-align:left}
.t tr:last-child td{border-bottom:none}
.t tr.click{cursor:pointer}
.t tr.click:hover td{background:var(--surface-2)}
.t tr.on td{background:var(--accent-soft)}
.t .sub2{color:var(--ink-3);font-size:11.5px}
.minibar{display:inline-block;vertical-align:middle;width:56px;height:6px;background:var(--line);border-radius:3px;margin-left:6px;overflow:hidden}
.minibar i{display:block;height:100%}
.spark{display:inline-block;vertical-align:middle;width:90px;height:22px}
.spark svg{width:90px;height:22px;display:block}
.more{align-self:flex-start;font-size:12px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2);border-radius:7px;padding:5px 10px}

.sm{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.smc{border:1px solid var(--line);border-radius:8px;padding:8px 10px;display:flex;flex-direction:column;gap:2px;min-width:0}
.smc .t1{font-size:12px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.smc .t2{font-size:11.5px;color:var(--ink-3);display:flex;justify-content:space-between;align-items:center;gap:6px}
.smc svg{width:100%;height:44px;display:block}

.map-shell{position:relative;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:var(--map-bg)}
.map-shell canvas{display:block;width:100%}
.map-note{position:absolute;left:8px;top:8px;font-size:11px;color:var(--ink-2);background:color-mix(in srgb,var(--surface) 85%,transparent);border-radius:6px;padding:3px 7px;max-width:calc(100% - 16px)}
.ramp{width:120px;height:10px;border-radius:3px;border:1px solid var(--line-2);display:inline-block;background:linear-gradient(90deg,rgba(255,214,102,.4),#f6a33b,#e0562a,#a31f1f)}

details.contract{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 16px}
details.contract summary{cursor:pointer;font-family:var(--f-display);font-weight:700;font-size:16px;font-stretch:90%}
.contract p{color:var(--ink-2);max-width:80ch;margin:8px 0}
.contract code{font-family:var(--f-mono);font-size:12px;color:var(--accent)}
.contract td{white-space:normal;text-align:left!important;vertical-align:top}
.foot{font-size:12px;color:var(--ink-3);max-width:100ch;margin:0}

#tip{position:fixed;pointer-events:none;z-index:50;background:var(--ink);color:var(--surface);font-size:12px;padding:7px 9px;border-radius:7px;max-width:270px;line-height:1.4;box-shadow:0 4px 14px rgb(0 0 0/.18);font-variant-numeric:tabular-nums}
#tip b{font-weight:600}
#tip .tr{display:flex;justify-content:space-between;gap:14px}

@media (max-width:1100px){.kpis,.kpis.k5{grid-template-columns:repeat(3,minmax(0,1fr))}.g-21,.g-11{grid-template-columns:minmax(0,1fr)}.sm{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media (max-width:560px){.wrap{padding-inline:16px}.kpis,.kpis.k5{grid-template-columns:repeat(2,minmax(0,1fr))}.brand h1{font-size:23px}.brow,.drow{grid-template-columns:96px minmax(0,1fr) 52px}.sticky{position:static}.reset{margin-left:0}.sm{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}

/* ---- live-app additions ---- */
.user{display:inline-flex;align-items:center;gap:8px;font-size:12px;color:var(--ink-2)}
.user b{color:var(--ink);font-weight:600}
.linkbtn{border:none;background:none;color:var(--accent);text-decoration:underline;font-size:12px;padding:0}
.banner{border:1px solid color-mix(in srgb,var(--bad) 40%,transparent);background:color-mix(in srgb,var(--bad) 8%,var(--surface));color:var(--ink);border-radius:var(--r);padding:10px 14px;font-size:13px}
.loading{font-size:12px;color:var(--ink-3)}
.view[aria-busy="true"]{opacity:.55;transition:opacity .15s}
.map-host{width:100%;height:600px;border:1px solid var(--line);border-radius:8px;overflow:hidden}
@media (max-width:560px){.map-host{height:420px}}
.hint{font-size:12px;color:var(--ink-3)}
.login-wrap{min-height:100%;display:flex;align-items:center;justify-content:center;padding:40px 16px}
.login{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:28px 26px;width:100%;max-width:380px;display:flex;flex-direction:column;gap:14px}
.login h1{font-size:24px;font-weight:750;font-stretch:85%}
.login .eyebrow{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:600}
.login label{font-size:12px;color:var(--ink-2);font-weight:600;display:flex;flex-direction:column;gap:5px}
.login input{font:inherit;font-size:14px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:8px;padding:9px 10px}
.login button{font-size:14px;font-weight:600;background:var(--accent);color:var(--surface);border:none;border-radius:8px;padding:10px}
.login .err{color:var(--bad);font-size:13px;min-height:1em}
.closure{display:inline-flex;gap:6px;align-items:center}

html,body{margin:0;min-height:100%}
html{color-scheme:light}

/* ---- category / sub-category multi-select ---- */
.msel{position:relative;min-width:0}
.msel-btn{display:flex;align-items:center;justify-content:space-between;gap:8px;width:220px;max-width:100%;font-size:13px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:6px 8px;text-align:left}
.msel-btn span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.msel-btn::after{content:"";flex:none;width:7px;height:7px;border-right:1.5px solid var(--ink-3);border-bottom:1.5px solid var(--ink-3);transform:translateY(-2px) rotate(45deg)}
.msel-btn[aria-expanded="true"]{border-color:var(--accent)}
.msel-btn.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent);font-weight:600}
.msel-btn:disabled{opacity:.55;cursor:not-allowed}
.msel-pop{position:absolute;top:calc(100% + 4px);left:0;z-index:30;width:340px;max-width:calc(100vw - 32px);background:var(--surface);border:1px solid var(--line-2);border-radius:10px;box-shadow:0 10px 30px rgb(0 0 0/.16);display:flex;flex-direction:column}
.msel-pop input[type=search]{margin:10px 10px 6px;font:inherit;font-size:13px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:6px 8px}
.msel-list{max-height:320px;overflow:auto;padding:4px 0}
.msel-list label{display:flex;align-items:flex-start;gap:8px;padding:5px 12px;font-size:13px;cursor:pointer;line-height:1.3}
.msel-list label:hover{background:var(--surface-2)}
.msel-list input{accent-color:var(--accent);width:15px;height:15px;margin:1px 0 0;flex:none}
.msel-list .all{font-weight:600;border-bottom:1px solid var(--line)}
.msel-list .grp{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);font-weight:600;padding:8px 12px 3px}
.msel-list .none{font-size:12.5px;color:var(--ink-3);padding:8px 12px}
.msel-foot{display:flex;justify-content:space-between;align-items:center;gap:8px;border-top:1px solid var(--line);padding:8px 10px;font-size:12px;color:var(--ink-3)}
.msel-foot button{font-size:12.5px;border-radius:7px;padding:5px 12px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2)}
.msel-foot button.apply{background:var(--accent);border-color:var(--accent);color:var(--surface);font-weight:600}

/* ---- drill-down ---- */
.crumb{display:flex;flex-wrap:wrap;align-items:center;gap:4px 6px;font-size:12px;color:var(--ink-3)}
.crumb button{border:none;background:none;padding:0;color:var(--accent);text-decoration:underline;font-size:12px}
.crumb b{color:var(--ink);font-weight:600}
.drow.click{cursor:pointer;border-radius:6px}
.drow.click:hover .nm{color:var(--accent);text-decoration:underline}
.drow.sel{background:var(--accent-soft)}
.drow .nm small{color:var(--ink-3);font-size:11px;margin-left:4px}
.drill{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent) inset}
.sub-panel{display:flex;flex-direction:column;gap:8px;min-width:0}
.sub-panel h3{font-size:14.5px;font-weight:700;font-stretch:90%}
.driver{white-space:normal!important;text-align:left!important;min-width:180px;font-size:12px}
.driver .d{font-weight:600}
.up-t{color:var(--rise);font-weight:600}
.dn-t{color:var(--fall);font-weight:600}
@media (max-width:560px){.msel-btn{width:100%}.field:has(.msel){flex:1 1 100%}}
.field .msel-list label{font-size:13px;letter-spacing:normal;text-transform:none;font-weight:400;color:var(--ink);flex-direction:row;gap:8px}
.field .msel-list label.all{font-weight:600}
.msel-btn{width:200px}

/* ---- year on year ---- */
.sbar{display:inline-block;vertical-align:middle}
.sbar svg{display:block}
.yoy-head .ctrl{gap:8px 10px}
.t td.num-strong{font-weight:600}
.sig{display:inline-flex;gap:4px;flex-wrap:wrap}
.t td .sig{justify-content:flex-start}
.yc{fill:var(--accent)}
.yc.partial{fill:color-mix(in srgb,var(--accent) 40%,var(--surface))}
.t a{color:var(--accent)}
.t tr.tot-row td{border-top:1px solid var(--line-2);font-weight:600}
.anoms .t{font-size:12px}
.anom-tbl{max-width:620px;width:100%}

/* ---- Oct 2026 additions ---- */
abbr[title]{text-decoration:none;cursor:help}
.t td.wr{white-space:normal;min-width:150px}
a.lnk{color:var(--accent);font-size:12px;white-space:nowrap;text-decoration:none;font-weight:600}
a.lnk:hover{text-decoration:underline}
#hmDays{gap:6px}
#hmDays .days-in{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--ink-3)}
#hmDays input{width:64px;font:inherit;font-size:12px;color:var(--ink);background:var(--surface-2);border:1px solid var(--line-2);border-radius:7px;padding:4px 6px}
.gm-info{font:13px var(--f-body);color:#14202b;line-height:1.45;min-width:200px}
.gm-info .tr{display:flex;justify-content:space-between;gap:14px}
.gm-info .sub2{color:#6f7c89;font-size:12px}
.gm-links{margin-top:8px;padding-top:6px;border-top:1px solid #dde3e9}
#cells{table-layout:auto}
.kpis.k6{grid-template-columns:repeat(6,minmax(0,1fr))}
.kpis.k4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g-22{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.sm.sm4{grid-template-columns:repeat(4,minmax(0,1fr))}
.more.primary{background:var(--accent);border-color:var(--accent);color:var(--surface);font-weight:600}
.review-head .eyebrow{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:600}
.review-head h2{font-size:20px}
.rvk{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px;display:flex;flex-direction:column;gap:6px;min-width:0}
.rvk h3{font-size:15px;font-weight:700;font-stretch:90%}
.rvk .big{display:flex;align-items:baseline;gap:8px;flex-wrap:wrap}
.rvk .big b{font-family:var(--f-display);font-size:28px;font-weight:700;font-stretch:80%;font-variant-numeric:tabular-nums}
.rvk .tr{display:flex;justify-content:space-between;gap:10px;font-size:12.5px;border-top:1px solid var(--line);padding-top:4px}
.rvk .tr span:last-child{font-variant-numeric:tabular-nums;font-weight:600}
table.rv th,table.rv td{text-align:center}
table.rv th:first-child,table.rv td:first-child{text-align:left}
table.rv thead tr:first-child th{border-bottom:none;color:var(--ink);font-size:11.5px}
table.rv td.g{background:var(--rag-g)} table.rv td.a{background:var(--rag-a)} table.rv td.r{background:var(--rag-r)} table.rv td.n{background:var(--rag-zero);color:var(--ink-3)}
table.rv td.sep,table.rv th.sep{border-left:2px solid var(--line-2)}
.where h3{font-size:14px;font-weight:700;margin-bottom:4px}
.flag{display:inline-block;font-size:10.5px;font-weight:600;border-radius:4px;padding:1px 5px;margin:1px 2px 1px 0;background:color-mix(in srgb,var(--bad) 12%,transparent);color:var(--bad);white-space:nowrap}
.t td.rem{white-space:normal;min-width:220px;max-width:360px;font-size:12px}
@media (max-width:1100px){.kpis.k6{grid-template-columns:repeat(3,minmax(0,1fr))}.kpis.k4,.g-22,.sm.sm4{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:560px){.kpis.k4,.g-22,.sm.sm4{grid-template-columns:minmax(0,1fr)}}
/* exports */
.ph{position:relative}
.exp-wrap{position:relative;display:inline-flex;margin-left:auto}
.panel.has-exp,.kpis.has-exp{position:relative}
.exp-btn{font-size:11.5px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2);border-radius:6px;padding:3px 8px}
.exp-btn:hover{color:var(--accent);border-color:var(--accent)}
.exp-menu{position:absolute;right:0;top:calc(100% + 4px);z-index:25;background:var(--surface);border:1px solid var(--line-2);border-radius:8px;box-shadow:0 8px 24px rgb(0 0 0/.15);display:flex;flex-direction:column;min-width:150px;padding:4px}
.exp-menu button{border:none;background:none;text-align:left;font-size:13px;padding:6px 10px;border-radius:6px;color:var(--ink)}
.exp-menu button:hover{background:var(--surface-2)}
.tab-export{margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--ink-3);padding:0 4px;white-space:nowrap}
.tab-export button{font-size:12px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2);border-radius:6px;padding:4px 10px}
.tab-export button:hover{color:var(--accent);border-color:var(--accent)}
body.exporting .exp-wrap{display:none!important}
.kpis{position:relative}
.panel{position:relative}
.panel > .ph{padding-right:78px}
.panel > .ph > .exp-wrap{position:absolute;right:0;top:-2px;margin:0}
.panel.has-exp > .exp-wrap{position:absolute;right:12px;top:10px}
#hot td,#fiAudit td,#yoyNeed td{vertical-align:top}
.t td.wr > div + .sub2{margin-top:1px}

/* ---- one officer (My complaints, officer search) ---- */
.off-search .ctrl{flex-wrap:wrap;gap:10px;align-items:center}
.off-search input{font:inherit;padding:7px 10px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--ink);width:170px}
.off-detail{border-left:3px solid var(--accent);padding-left:12px}
#mineDetail.off-detail{border-left:0;padding-left:0}
.off-head h2{font-size:22px;margin-top:2px}
.st1{color:var(--s-pending);font-weight:600}
.od-pend td.rem{max-width:420px}
.flag{display:inline-block;margin:0 4px 2px 0}
/* weekday x hour grid */
.hm.dowhr td{min-width:26px;font-size:11px}
.hm.dowhr th{font-size:10.5px}
.hm.dowhr{width:100%}
.hm.dowhr td{min-width:0}
#offDetail{scroll-margin-top:300px}
@media (max-width:560px){#offDetail{scroll-margin-top:12px}}

/* ================= app shell: left menu ================= */
.shell{--side-w:228px;display:grid;grid-template-columns:var(--side-w) minmax(0,1fr);min-height:100vh;transition:grid-template-columns .18s ease}
.shell.collapsed{--side-w:64px}
.shell > .wrap{max-width:1440px;width:100%;margin:0 auto;min-width:0}
.side{position:sticky;top:0;height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--surface);border-right:1px solid var(--line);padding:14px 10px;gap:10px;overflow-y:auto;overflow-x:hidden;z-index:30}
.side-head{display:flex;align-items:center;gap:10px;padding:2px 4px 10px;border-bottom:1px solid var(--line)}
.side-logo{flex:none;width:38px;height:38px;border-radius:9px;background:var(--accent);color:var(--surface);display:grid;place-items:center;font-family:var(--f-display);font-weight:800;font-size:12px;letter-spacing:.04em}
.side-name{font-family:var(--f-display);font-weight:700;font-size:14px;line-height:1.15;color:var(--ink);white-space:nowrap}
.side-x{display:none;margin-left:auto;border:none;background:none;font-size:18px;color:var(--ink-2);padding:6px 8px}
.ico{width:19px;height:19px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.side .tabs{display:flex;flex-direction:column;gap:2px;background:none;border:none;border-radius:0;padding:0;overflow:visible}
.side .tab{display:flex;align-items:center;gap:11px;width:100%;text-align:left;padding:9px 10px;border:none;border-radius:8px;border-bottom:none;font-size:13.5px;color:var(--ink-2);white-space:nowrap}
.side .tab:hover{background:var(--surface-2);color:var(--ink)}
.side .tab[aria-selected="true"]{background:var(--accent-soft);color:var(--accent);font-weight:600;border-bottom:none}
.side .tab .lbl,.side-collapse .lbl{overflow:hidden;text-overflow:ellipsis}
.side-collapse{margin-top:auto;display:flex;align-items:center;gap:11px;border:1px solid var(--line);background:var(--surface-2);color:var(--ink-2);border-radius:8px;padding:8px 10px;font-size:12.5px;white-space:nowrap}
.side-collapse:hover{color:var(--accent);border-color:var(--accent)}
.shell.collapsed .side{padding-inline:10px}
.shell.collapsed .side .lbl,.shell.collapsed .side-name{display:none}
.shell.collapsed .side .tab,.shell.collapsed .side-collapse{justify-content:center;padding-inline:0}
.shell.collapsed .side-head{justify-content:center;padding-inline:0}
.shell.collapsed .side-collapse .ico{transform:rotate(180deg)}
.scrim{position:fixed;inset:0;background:rgba(10,16,22,.45);z-index:25}

/* view bar under the filters: current view + export */
.filters{border-radius:var(--r) var(--r) 0 0}
.viewbar{display:flex;align-items:center;gap:10px;background:var(--surface);border:1px solid var(--line);border-top:none;border-radius:0 0 var(--r) var(--r);padding:8px 14px;min-width:0}
.viewbar h2{font-size:17px;font-weight:700;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.viewbar .tab-export{margin-left:auto}
.menu-btn,.filt-btn{display:none;align-items:center;gap:6px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink);border-radius:8px;padding:7px 9px;font-size:12.5px;min-width:0}
.filt-btn[aria-expanded="true"]{border-color:var(--accent);color:var(--accent)}
#filtSum{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---------- tablet and phone: the menu becomes a drawer ---------- */
@media (max-width:900px){
  .shell,.shell.collapsed{grid-template-columns:minmax(0,1fr)}
  .side{position:fixed;left:0;top:0;bottom:0;width:min(280px,84vw);transform:translateX(-102%);transition:transform .2s ease;box-shadow:0 0 30px rgba(0,0,0,.25)}
  .shell.menu-open .side{transform:none}
  .shell.collapsed .side .lbl,.shell.collapsed .side-name{display:inline}
  .shell.collapsed .side .tab{justify-content:flex-start;padding-inline:10px}
  .side-collapse{display:none}
  .side-x{display:block}
  .side .tab{padding:12px 10px;font-size:14.5px}
  .menu-btn{display:inline-flex}
  .top-right .switch{display:none}
}
@media (min-width:901px){.scrim{display:none!important}}

/* ---------- phone ---------- */
@media (max-width:700px){
  .shell > .wrap{padding:10px 12px 32px;gap:12px}
  .top{align-items:flex-start;gap:6px}
  .brand .eyebrow{font-size:10px}
  .brand h1{font-size:20px}
  .top-right{gap:6px;font-size:12px}
  .sticky{position:sticky;top:0;margin-inline:-12px;padding:0 12px 6px;z-index:20}
  .filters{display:none;border-radius:var(--r);max-height:72vh;overflow-y:auto;margin-bottom:8px;order:2}
  .sticky.filters-open .filters{display:flex}
  .viewbar{order:1;border-top:1px solid var(--line);border-radius:var(--r);padding:8px 10px;margin-bottom:8px;flex-wrap:wrap;gap:8px}
  .viewbar h2{font-size:15.5px;flex:1 1 auto}
  .filt-btn{display:inline-flex;order:5;flex:1 1 100%;justify-content:flex-start}
  .viewbar .tab-export{margin-left:0;padding:0}
  .viewbar .tab-export .xl{display:none}
  .field{flex:1 1 140px}
  .field:has(.presets){flex-basis:100%}
  .field input[type=date]{width:100%}
  .field select{width:100%}
  .reset{margin-left:0}
  .ph{flex-wrap:wrap}
  .panel{padding:12px}
  .panel .note{white-space:normal}
}

/* ---------- tables: wrap headers; a table that still does not fit its panel is shown as cards ---------- */
.t th{white-space:normal;vertical-align:bottom}
.t td:first-child{white-space:normal}
.tbl-wrap:has(> table.cards){overflow-x:visible}
table.t.cards tbody{display:grid!important;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:8px}
  table.t.cards,table.t.cards tbody,table.t.cards tr,table.t.cards td{display:block;width:100%}
  table.t.cards thead{display:none}
  table.t.cards tr{border:1px solid var(--line);border-radius:8px;padding:6px 10px;margin:0;background:var(--surface)}
  table.t.cards tr.tot,table.t.cards tr:last-child:has(td.num-strong):has(b){background:var(--surface-2)}
  table.t.cards td{display:flex;justify-content:space-between;align-items:baseline;gap:12px;text-align:right!important;padding:4px 0;border-bottom:1px dashed var(--line);white-space:normal;min-width:0!important;max-width:none!important}
  table.t.cards td:last-child{border-bottom:none}
  table.t.cards td::before{content:attr(data-label);flex:none;max-width:45%;text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);font-weight:600}
  table.t.cards td[data-label=""]::before{display:none}
  table.t.cards td[data-label=""]{justify-content:flex-end}
  table.t.cards td:first-child{display:block;text-align:left!important;font-size:13.5px;font-weight:600;border-bottom:1px solid var(--line);padding-bottom:6px;margin-bottom:2px}
  table.t.cards td:first-child::before{display:none}
  table.t.cards td.empty{border:none;text-align:left!important}
  table.t.cards td > div,table.t.cards td .sub2{text-align:right}
  table.t.cards td:first-child > div,table.t.cards td:first-child .sub2{text-align:left}
  table.t.cards td.rem,table.t.cards td.txt,table.t.cards td.l.wr{display:block;text-align:left!important}
  table.t.cards td.rem::before,table.t.cards td.txt::before,table.t.cards td.l.wr::before{display:block;max-width:none;margin-bottom:2px}

/* ---------- heatmaps that do not fit (always on phones): one card per row, cells as labelled tiles ---------- */
.hm thead th.rot.dt{height:54px;font-weight:500}
.hm-wrap:has(> table.tiles){border:none;overflow-x:visible}
@media all{
  table.hm.tiles,table.hm.tiles tbody{display:block;width:100%}
  table.hm.tiles thead{display:none}
  table.hm.tiles tr{display:grid;grid-template-columns:repeat(auto-fill,minmax(52px,1fr));gap:3px;border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:8px;background:var(--surface)}
  table.hm.tiles th.z{grid-column:1/-1;position:static;text-align:left;font-size:13px;color:var(--ink);padding:0 0 4px;background:none;white-space:normal}
  table.hm.tiles td{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:0!important;padding:3px 2px;font-size:12px;line-height:1.2}
  table.hm.tiles td::before{content:attr(data-label);font-size:9.5px;font-weight:600;opacity:.8;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
  table.hm.dowhr.tiles tr{grid-template-columns:repeat(auto-fill,minmax(40px,1fr))}
}
@media (max-width:700px){
  .legend:has(#hmLegendRag){display:block;line-height:1.7}
  .legend:has(#hmLegendRag) > *{margin-right:12px}
  .kpis,.kpis.k5,.kpis.k6,.kpis.k4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .brow,.drow{grid-template-columns:118px minmax(0,1fr) 52px}
  .msel,.msel-btn{width:100%}
  .field:has(.msel){flex:1 1 100%}
}
table.t.compact{font-size:11.5px}
table.t.compact th{font-size:10px;letter-spacing:.02em;padding:5px 4px}
table.t.compact td{padding:5px 4px}
table.t.compact .sub2{font-size:10.5px}
.hm.dense td{min-width:25px;padding:3px 1px;font-size:11px}
.hm.dense td.zt{padding-inline:4px}
.hm.dense th.z{max-width:108px;white-space:normal;line-height:1.2}
.t:not(#yoyNeed) td:first-child{min-width:8.5em}
table.t.cards td:first-child{min-width:0}

/* zones year on year: card grid, 3 per row */
.zcards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.zcard{border:1px solid var(--line);border-radius:9px;padding:10px 12px;background:var(--surface);display:flex;flex-direction:column;gap:6px;min-width:0}
.zcard.click{cursor:pointer}
.zcard.click:hover{border-color:var(--accent)}
.zcard.on{border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent);background:var(--accent-soft)}
.zc-head{display:flex;align-items:baseline;gap:8px;min-width:0}
.zc-head b{font-family:var(--f-display);font-size:15px}
.zc-head span{font-size:12px;color:var(--ink-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.zc-num{display:flex;align-items:baseline;flex-wrap:wrap;gap:4px 8px}
.zc-num .big{font-family:var(--f-display);font-size:22px;font-weight:750;font-variant-numeric:tabular-nums}
.zc-bars .sbar,.zc-bars svg{display:block;width:100%;height:auto}
.zc-foot{display:flex;justify-content:space-between;flex-wrap:wrap;gap:4px 10px;font-size:12px;color:var(--ink-2)}
@media (max-width:1000px){.zcards{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:520px){.zcards{grid-template-columns:minmax(0,1fr)}}
.zc-axis{display:flex;justify-content:space-between;font-size:10.5px;color:var(--ink-3);margin-top:2px}
@media (min-width:901px){.shell{background:linear-gradient(90deg,var(--surface) calc(var(--side-w) - 1px),var(--line) calc(var(--side-w) - 1px) var(--side-w),transparent var(--side-w))}}